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Privacy Policy

Privacy Policy – Spinecollection

Last updated: 8 september 2025

At Spinecollection, we value your privacy and are committed to protecting your personal data. This privacy policy explains what information we collect, why we collect it, how we use it, and how we protect your information.

1. What type of information do we collect?

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information (processed securely via third-party providers)

  • IP address

  • Information about your use of our website (such as pages visited, click behavior)

  • Any other information you voluntarily provide (e.g. through contact forms or during checkout)

2. How do we collect information?

We collect personal data in the following ways:

  • When you place an order through our website

  • When you sign up for our newsletter or marketing updates

  • When you contact us via email or through contact forms

  • Automatically via cookies and similar technologies when you browse our website

3. Why do we collect personal information?

We collect your data for the following purposes:

  • To process and deliver your orders

  • To provide customer support

  • To notify you about your order or changes to our services

  • To improve and personalize your experience on our website

  • To comply with legal obligations

  • To send promotional or marketing communications (only if you have given consent)

4. How do we store, use, share, and disclose personal information?

  • Your data is stored securely on protected servers.

  • We use your data only for the purposes mentioned above.

  • We only share your information with third parties when necessary, such as:

    • Payment providers (e.g. Mollie, PayPal)

    • Shipping partners (e.g. PostNL, DHL)

    • Hosting providers or IT service providers

  • We never sell your data to third parties.

  • We retain your data only as long as necessary to fulfill its purpose.

5. How do we communicate with site visitors?

  • We may contact you via email or phone regarding your order, service updates, or customer support.

  • If you have subscribed to our newsletter, you will receive periodic emails. You can unsubscribe at any time using the link provided in the email.

6. Do we collect information from minors?

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe we have unintentionally collected information from a minor, please contact us so we can delete it.

7. Privacy policy updates

We reserve the right to update this privacy policy at any time. Changes will be published on this page. The "last updated" date at the top reflects when the policy was last revised. We encourage you to review this policy regularly.

8. Contact information

If you have any questions about this privacy policy or about your personal data, feel free to contact us:

spinelinecollection@gmail.com

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