Shipping Policy

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Shipping Policy – Spinecollection

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At Spinecollection, we are committed to delivering your order quickly and efficiently. Please review our shipping policy below for all the relevant details.

Order Processing Time

• All orders placed before 3:00 PM (CET) on business days are shipped the same day.

• Orders placed after 3:00 PM, during weekends, or on public holidays will be processed on the next business day.

Delivery Time

• We offer fast delivery within 1–2 business days for domestic orders (within the Netherlands).

• Delivery times may vary slightly during busy periods or due to external circumstances.

Shipping Costs

• Free shipping is available on all domestic orders over €25.

• For orders under €25, a standard shipping fee of €4.95 applies.

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Delivery Carriers

• We work with reliable shipping partners such as PostNL or DHL to ensure your order arrives safely and on time.

• Once your order has been shipped, you will receive a tracking number via email to follow your delivery.

Possible Delays

• While we aim to deliver within 1–2 business days, please understand that delays may occasionally occur due to:

  • High order volumes

  • Public holidays

  • Weather conditions or carrier-related issues

We will notify you promptly if there is a significant delay with your order.

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